FREE EXPRESS POST SHIPPING ON ORDERS OVER $150

Please note for peace of mind, all your items are checked & wrapped in protective packaging before leaving our facility.

We do our very best to get your items to you as quickly & safely as possible, so your items will arrive in Australia Post padded bags or boxes. 

All reduced to sell sale items, are sold as final sale, they are non refundable & canot be exchanged.

AUSTRALIA POST is our preferred method of delivery, once your items have been dispatched, we then adhere to their delivery time frames. Therefore these delivery time frames are based on Australia Post’s delivery time frames which can be subject to change at any time, especially during peak periods. 

DISPATCH: please allow approximately 1 – 2 business days following the receipt of your order for dispatch. Please note, over public holidays, Christmas & promotional periods this may be longer. Please feel free to contact us if you need your items urgently, we’ll help anyway we can. 

Postage Costs & Australia Post’s delivery timeframes

*Due to the general delays Australia Post are experiencing in this current climate, these timeframes may be longer. We sincerely advise choosing Express Post. In regards to postage costs, please note, WE DO NOT PROFIT FROM POSTAGE. In actual fact it costs us a lot more than we actually charge customers for postage & handling, these prices are the very best we can do.*  

Australia:

Flat rate regular post $8.90  

MetroFrom time of dispatch, please allow up to 10 business days to receive your order.

Regional may be longer please contact us as this depends on where you are located, please contact us if you have any questions

Express Post $12.90   

Metro: Please allow 2 – 3 business days from time of dispatch to receive your order. 

Regional: Please allow up to 5 business days approx.

Local pick up:  Currently the free customer pick up option in the shopping cart is for Brisbane only. If you’d like to organise your own express courier for Brisbane & other cities for faster delivery times, please contact us & we can have your items ready for pick up generally within a couple of hours of payment. Please note in busy periods this may be slightly longer, however please contact us for more info. We always do our very best to fulfil all requests. Free Local Pick up is in Yeronga 4104, please contact us on 0439 831 107 if you live in Brisbane & would like to pick up your order or simply choose the free “Brisbane 4104 Customer Pick Up” option in the checkout and we will contact you to organise a suitable pick up time. This service is currently by appointment only at one of our lovely stockists locations in Yeronga 4104. We will always do our best for you especially in regards to suitable appointment times.

If you need your items earlier than these time frames please contact us at customerservice@emani.com.au, we may be able to assist depending on your location.

TRACKING:

We will send you an email with your Australia Post tracking number as soon as your order has left our facility. 

CHRISTMAS 2023 CUT OFF DATES:

Regular Post all states except WA & NT – 17/12/23

WA & NT Regular Post – 14/12/23

Express Post all states except WA & NT – 19/12/23

WA & NT Express Post – 17/12/23

Local Brisbane Pick up – Sat 23/12/23 – 10am-2pm

Local Brisbane Pick up – Sun 24/12/23 – 10am – 1pm

*If you’re in Brisbane, Best of Natural Beauty Yeronga stock our full range. Please contact us on 0439 831 107 to make an appointment or organise a pick up time* 

New Zealand:

We do ship to New Zealand, please place an order as normal on the website & we will contact you as to the eta of your order once it leaves our faciity. If you require any further information sooner or prior to placing your order, please contact us at customerservice@emaniaustralia.com.au  for further details. We ship with Australia Post so adhere to their shipping time frame for New Zealand deliveries. Please note: the default postage is for regular post for New Zealand, please contact us if you require express post for New Zealand & we can process this manually.

PLEASE CONTACT US IF YOU LIVE IN NEW ZEALAND & WOULD LIKE EXPRESS POST. WE CAN PROCESS THIS MANUALLY AS IT’S LOCATION BASED. THE SHIPPING COST ON THE WEBSITE FOR NEW ZEALAND IS ONLY FOR REGULAR POST NOT EXPRESS POST. THANK YOU.

*Emani Australia & its official listed stockists are the ONLY authorised sellers of Emani products in Australia.*

We have no affiliation with Amazon, Ebay or any other website claiming to sell or ship Emani products in or to Australia. Please be aware of imitation products, remember if it sounds too good to be true, it generally is! Emani Australia is the only authorised importer & distributor of Emani Cosmetics in Australia.

If you are unsure as to who to purchase legitimate Emani products through in Australia, please contact us ….customerservice@emaniaustralia.com.au

Thank you for supporting an Australian owned family business!